Cannot set up office jet pro 8025e after new router. Printer shows internet on but setups fail.

[Kathy823]

 Got new router,, all devices okay except printer.Printer won't set up in HP Smart. Shows internet connection, but messages say not connected. Setups fail. Any insights helpful.

[thephilster001]

Same problem. I was on a Cox Router and switching to a Century link router. I tried to set it up on two systems and the setup fails after it says "found printer".

I've successfully installed an Epson printer with no issues, so it's not the router password issue.

I reset the network settings on the printer and set them up again.

I've restarted the printer.

I've successfully set up our phones on the network, so other devices don't have a problem.

Any suggestions?

Thanks!

ThePhilster