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‎06-24-2021 03:04 PM

HP Recommended
Product: Laserjet 1102
Operating System: macOS 11.0 Big Sur

Hi!

I cannot setup my HP LaserJet 1102 printer (MacOS 11.4 Big Sur)

  • I downloaded the driver, but it cannot be installed on my laptop: after trying to unpack the driver, it is written: this volume does not meet the requirements of this update (in Russian: "этот том не соответствует требованиям данного обновления"!)
  • I downloaded HP Easy start, it identified my printer but it also said that HP smart is recommended as a tool for drivers setup
  • so I got HP smart, but the application cannot find my printer, so setup failed
  • my laptop identifies the printer at the same moment but cannot find proper drivers automatically
  • I also tried to check the recommendations from this article, but it looks like 1102 LaserJet isn't supported now, so it's said to contact HP support.

Please assist.

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎06-24-2021 03:25 PM

HP Recommended

resolved by ignoring the suggestion to use HP smart: Easy start could continue the setup and my printer is alive. hope that could help somebody

View solution in original post

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1 REPLY 1

‎06-24-2021 03:25 PM

HP Recommended

resolved by ignoring the suggestion to use HP smart: Easy start could continue the setup and my printer is alive. hope that could help somebody

Was this reply helpful? Yes No
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