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‎12-01-2024 07:35 AM

HP Recommended
Product: LaserJet M211dw
Operating System: Microsoft Windows 7 (64-bit)

I'm trying to setup a LaserJet M211dw printer for my mom but I wasn't able to install the driver on her Windows 7 (64bit) laptop. Attempting via official EasyStart installation failed with error that system is not compatible or something like that.

 

Is there any more direct way to install drivers for this printer on Windows7?

Category:
1 REPLY 1

‎12-02-2024 09:51 AM

HP Recommended

Hello @mixtly87 ,
Welcome to the HP Support Community!

 

Here's what you need to do:

  1. Uninstall HP printer software, and then remove the printer from your Devices list. 
  2. Restart the PC
  3. Close all programs
  4. download only this complete package: HP Software – Offline Use Only 
  5. Close all programs
  6. Open up the run command with the "Windows Key + R" key combo > in folder Downloads double-click on the EXE,
    File name: HPEasyStart-16.2.4-LJM207-M212_UWWL_52_3_4930_Webpack.exe (157.5 MB)
  7. The installation was completed successfully, now you must ...
  8. Restart the System again
  9. Now the installation is complete.

Document error messages accurately, even better is to take a screenshot of it and upload here.

Hope this helps.

 

Kind Regards
Andr-1611

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