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Asus Chromebook - Chrome OS Version 88.0.4324.208 (Official Build) (64-bit)
Chrome OS

Spinning wheel doesn't stop with a message "Thanks for your Patience..." when trying to signin into HP Smart App on my ASUS Chromebook with Chrome OS Version 88.0.4324.208 (Official Build) (64-bit).  

 

I've updated Chrome OS, it is latest version.  Deleted and re-installed HP Smart App from Google playstore with no luck. This is preventing me from using printer. 

 

Did anyone faced similar problem? 

 

1 REPLY 1
HP Recommended

@Krisvis 

====================================================================

Welcome to the HP Community.

Be Aware:

Do not respond to individuals who post phone numbers or email addresses.

Do not respond to individuals who ask you to provide private information in a public Post.

These people might be scammers trying to steal your information / money.

====================================================================

 

HP Smart requires Android, iOS, or Windows - Chrome OS is not the same thing.

 

Chromebook Printing and Scanning

Go to Printing with the HP Print for Chrome App for more information.

OR

HP printer setup (Chromebook)

 

and

HP Printers - How to Scan (Chromebooks)

NOTE:  Browser > Webscan – Embedded Web Server (EWS) - USB connection not supported

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution"

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.