Cant get destination to print on printer

[cherylb1]

Cannot get the print jobs to print on computer

[senan6806]

@cherylb1

A warm welcome to HP forums! This is a great place to get support, find answers and tips to your technical queries.
Most of the printing issues can be resolved by running HP Print and Scan Doctor, you may download and run HP Print and Scan doctor from here. 

If in case HP Print and Scan Doctor failed to resolve the issue, use the steps below to remove all existing print driver from your PC:

1.) In Windows, search for and open Programs and features

2.) Select your HP Printer

3.) Select Uninstall

4.) In Windows, search for and open Devices and printers

5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose 'Delete' or 'Remove Device'

6.) Open up the run command with the "Windows key + R" key combo.

7.) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”)

8.) Click on the "Drivers" tab

9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom

10.) Select Ok

11.) Select Apply and Ok on the Print Server Properties windows

12.) Close Devices and Printers

Once the drivers are removed, download and install the printer software and driver available here. 

Let me know how it goes!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!