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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Accepted Solutions
HP Recommended
Hi,
Try clearing the HP Smart app data and check for any difference, be aware that any printer will need to be reconfigured on the HP Smart tap, as well as any custom settings such as tiles customization.
From your mobile device settings select Apps and then HP Smart.
Under Storage select Clear Data.
Power off the printer and allow it 2 minutes, then turn it on and allow the wireless connection to establish, till the wireless light becomes solid lit.
Now re-add the printer into the HP Smart app and try printing.
Shlomi.
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
HP Recommended
Hi,
Try clearing the HP Smart app data and check for any difference, be aware that any printer will need to be reconfigured on the HP Smart tap, as well as any custom settings such as tiles customization.
From your mobile device settings select Apps and then HP Smart.
Under Storage select Clear Data.
Power off the printer and allow it 2 minutes, then turn it on and allow the wireless connection to establish, till the wireless light becomes solid lit.
Now re-add the printer into the HP Smart app and try printing.
Shlomi.
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
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