Change Region HP Tango X

[Saebb]

Hi,

I bought a Tango X in 2019 in China. After moving to Germany it has been difficult to make the printer work with WiFi and after changing ink cartridges to German ones it is an absolute disaster.

I found out now that there is a possibility of a regional reset. How to do it?

And will it solve the connectivity issues with the Wifi as well?

Best regards

Sebastian

[Kuroi_Kenshi]

Hi @Saebb,

Welcome to HP Support Community!  

  

We need to perform a regional reset on the printer to resolve this issue.  

  

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.  

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile name. 

You can use this link as well: 

Private Messages - HP Support Community

To perform a printer region reset you need to meet the following conditions: 

  

 

1. You need to have the printer full feature software installed on your computer. 

2. You need to have all the cartridges either from the region/country from where the printer was purchased originally or the new region/country to which you want to reset it to. 

3. Make sure HP Smart App is installed too. 

Take care and have an amazing day ahead! 🚀

Best regards,