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macOS 12.0 Monterey

Every time I open the HP Smart application (typically to scan), I am asked to log into my HP account. When I click the button to do so, the Safari browser is automatically opened. However, my default browser is Chrome and that is where my password manager is. It's not the end of the world, but it's very annoying to have to jump back and forth between browsers and copy and paste passwords every time I want to use HP Smart.

 

Is there a way to change the browser that opens (i.e. Chrome) when I am prompted to login? OR is there a way to not be required to log in every time I open HP Smart?

 

Thanks!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

I recommend you to contact the HP Support Team regarding this as they can remotely access your MAC and help you with this.

 

Link: https://www.hp.com/us-en/contact-hp/ww-phone-assist.html

 

Note:  Select the country accordingly to get the contact details for support.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" on my public post, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

View solution in original post

3 REPLIES 3
HP Recommended

@Squasha

 

Welcome to the HP Support Community.

 

I'd be happy to help.

 

Which Printer do you have?

 

Let us know 🙂

 

Thanks!

 


I am an HP Employee

HP Recommended

Thanks - I have the HP Color LaserJet MFP M281fdw. 

HP Recommended

I recommend you to contact the HP Support Team regarding this as they can remotely access your MAC and help you with this.

 

Link: https://www.hp.com/us-en/contact-hp/ww-phone-assist.html

 

Note:  Select the country accordingly to get the contact details for support.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" on my public post, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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