Change country/region on my printer

[tadeuzagallo]

Hello, I bought my HP Tango in the US and recently moved to Sweden, so I need to change the region on my printer. Could someone share the instructions with me, please? Thank you

[Anand_Andy]

Hi @tadeuzagallo,

Welcome to the HP Support Community

I'd like to help!

I understand you moved and the printer is not accepting the new region cartridges.

 We need to perform a regional reset on the printer to resolve this issue. 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say “Thanks” for helping

[tadeuzagallo]

The instructions that I received via private message don't work, and now I supposedly have to pay for support time to call HP to be able use my printer again... that's absolute nonsense! I get the printer is out of warranty, but it isn't broken! It's the only electronic that I've ever owned that has a restriction on which country I can use it...