cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Varun16
New member
3 2 0 0
Message 11 of 16
Flag Post
HP Recommended

Please help me as well. I have purchased the printer in Saudi Arabia but now I moved to India and the printer is not accepting the cartridges of this region. Kindly Help!

Model No: Deskjet 2050A - J510h series All-in-one printer

Cartridge previously used: HP 122

Local cartridge for same printer (incompatible): HP 802

0 Kudos
AZ4Runner
New member
1 1 0 0
Message 12 of 16
Flag Post
HP Recommended

Betty,

 

I am trying to run the region/country reset option as well.  I am using the HP Smart app on my Windows 10 machine, connected directly into the printer (also connected via ethernet if that matters).  When I go to Ctrl-Shift-Right Click, it doesn't do anything (the window acts like it is a web page).  Right-clicking to the left/right of the Estimated Ink Levels window does not open the Set New Region window either.

 

Am I using the wrong app to manage my printer?  Or do I need to do something differently to reset my region?

 

Thanks.

 

 

0 Kudos
Issa13
New member
1 1 0 0
Message 13 of 16
Flag Post
HP Recommended

How can i change my country/ region without any computer?

0 Kudos
Roger5252
New member
1 1 0 0
Message 14 of 16
Flag Post
HP Recommended

Hi there,

I have moved from the USA to the UK and brought my HP4655 printer with me (I'm running Windows 10 on my PC). I've replaced the ink cartridges with ones sourced from HP UK but have been given an error message.

After looking through this forum it looks to me that I need to input HP supplied some codes to make the ink and printer compatible again - please can you provide them to me? Here are some of the details from my printer:

Printer SN: *************
Total Page count: 4466
TriColor Cart ID: 4AC9325000343287
Black Cart ID: 201068025C404F89
RX(last 4 digits): 0000

 

Thanks

0 Kudos
Stefano69
New member
1 1 0 0
Message 15 of 16
Flag Post
HP Recommended

I have the same problem with an ENVY Photo 7800 printer. Purchased in the USA, it uses HP64 cartridges but now in Italy where I moved, the HP303s are used. I contacted HP support following the procedure and sent the requested data. Support sent me the regional setting codes but they don't work.

I seem to follow the procedure correctly, I used the USB cable to connect the printer and entered the 5 sequences of 4 numbers in boxes 41, 42, 43, 44 and 45 but it gives me an unspecified error.

Printer SN: TH06IFV0YW
Total Page Count: 48
TriColor Cartridge ID: 30449D822A3C4D57
Black Cartridge ID: 0069BC8257400F59
RX (last 4 digits): 0000


this is the sequence that HP support gave me:

box 41: 0417
box 42: 5477
box 43: 2564
box 44: 0353
box 45: 0971

can someone help me ?

0 Kudos
ChrisHewison
New member
1 1 0 0
Message 16 of 16
Flag Post
HP Recommended

Printer SN: [Personal Information Removed]
Total Page Count: 2318
Magenta Ink SN: 675448
Cyan Ink SN: 814200
Yellow Ink SN: 1211040
Black Ink SN: 1730940
RX(last 4 digits): 0000

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation