Change printable area

[Nl74]

When I print A4 documents part of the header and footer are cut off ( approximately 2 cm) when I print the documents. I tried setting all margins in MS Word to zero but these do not influence the cutoff part in any way. So it seems the printable area is controlled by the printer. When I choose another printer I can  print the hader and footer correctly. I never had these problems in the past and seems to have started after an update a few months ago. As the printer is also able to print A3 I do not see any technical reason why I shouldn't be able to print closer to the edge of the A4 paper. Is there any way you can influence the print area?

[Kumar0307]

@Nl74, Welcome to the HP Support Community! I’m here to help.

According to the printer specifications, this model printer can print borderless.

• Which application are you trying to print from?
• Are you using the HP Smart app?
• Have you tried printing different types of documents like PDF or Webpages and check if the issue persists?

Update the printer firmware

Click here to download and install the latest printer firmware from your Mac.

Click here to know different methods of updating printer firmware.

Hope this helps! Let me know how it goes. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

[Nl74]

Hello Kumar,

The provided solution did not work. 

kind regards,

Sebastiaan

[Nl74 · Accepted solution]

I finally solved the issue by resetting the printer to the factory defaults. Now I am able to print borderless  again.

[Kumar0307]

@Nl74

Glad to know that the issue is now resolved. Feel free to contact us with any concerns related to HP products.

Happy to help!