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iOS

I own 2 identical printers, in different locations.  How can I change the names seen in the HP Smart app so I can differentiate them?  I know how to do this on a laptop, but cannot figure out how to change names on an iphone or ipad. 

3 REPLIES 3
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@KBmath16 

 

Welcome to the HP User Community.

 

Try this:

Open HP Smart Mobile app

Click on the green check next to the printer icon you want to rename

Opens Settings

In section Options, find "Rename My Printer"

 

 

HP_Smart_Mobile_Main_Menu_16HP_Smart_Mobile_Main_Menu_16

 

References / Resources

 

iOS_Here

HP Smart (Mobile) - iOS and Android >>> Download, How-to, and FAQ

 HP Printers - Using the HP Smart App (Android, Apple iOS)

 

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

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Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

Product Home

Enter the device type and model name of your HP device

 

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Our Community is comprised of volunteers - people who own and use HP devices.

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Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

HP Recommended

Thank you for your excellent instructions, but when I press on the green check mark, the menu that pops up does not have “Options”, then “rename printer.”  I can find a place for Printer name in the Printer Information, but it will not allow me to change it. 
I was able to make a name change as I Added the second printer to the App.  I had not actually added the second one yet.  

HP Recommended

@KBmath16 

 

Edits / Update Content

 

OK, checked...

I won't be able to direct you further.

At this writing, using:  iPad Pro 12.9  5th - running iPadOS V15.5

I suspect that true iOS is simply different - I have no way to check (unfortunate Android phone).

 

Example - HP Smart - Mobile - Settings List - iPadOS - App version 9.3

HP_Smart_Mobile_Settings_1HP_Smart_Mobile_Settings_1

 

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

 

 

 

Dragon-Fur

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