-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Setup, Software & Drivers
- Change printing output from invoice

Create an account on the HP Community to personalize your profile and ask a question
12-26-2023 10:11 AM
Hello Meowsic,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
- Click Start, point to Settings, and the click Printers.
- Right-click the appropriate printer, and then click Properties.
- Click the Paper tab, and then click the paper size you want to use in the Paper Size box.
Please click "Accepted Solution" if you think my post solved your problem,
this will help others find the solution.
Click “Congratulations / Thumbs Up” at the bottom right to say “Thank you” for my help!
Take care of yourself and have a good day.
Regards,
12-26-2023 10:30 AM
Apologies for jumping in unannounced.
@Meowsic wrote:Product: HP ENVY Photo 7855 All-in-One PrinterOperating System: iOSPrinter is set to invoice mode. How do I change back to print 8.5 x 11?
Printer is set to invoice mode. How do I change back to print 8.5 x 11?
It is generally required that the Paper Size & Type - Tray and Paper - be selected / set at the printer before the content is opened for print.
For example, HP Smart works this way.
Tray and Paper -- used to adjust / set the paper size and type -- is available using your browser (and the printer's IP address) or from withing HP Smart.
Reminder
The paper size must be supported as a standard size or -- depending on the printer -- perhaps as a Custom size at the printer control panel or within EWS.
=================================
Printer - Tray and Paper
Depending on the printer model, the information might be checked on the touch-screen Printer Control Panel.
EWS > HP Document / How-to
Use the HP printer Embedded Web Server (EWS)
NOTE: Find printer IP address
Section Open the EWS over a local network orientation
EWS – Tray and Paper Management
Open your Browser > Type / enter the Printer IP address into URL / Address bar
Tab Settings > Preferences > Tray and Paper (Management)
Select / Adjust settings for Paper Size / Type
Model Dependent: Advanced section
Click Apply to save changes
Tray and Paper – Paper Size / Paper Type / Paper Weight
Reminder
HP Smart Mobile might require that paper size / type is rechecked / adjusted before the content is opened for print.
Paper Size, Type, and Weight loaded in the printer tray must be supported for use in that tray.
EWS provides access and control to check / adjust Tray and Paper Settings.
Notes
Depending on the printer model, the Printer Control Panel might provide access to Paper Size / Type settings immediately after the paper is (re)loaded into the appropriate printer intake tray.
Trays
- If the printer lacks a second tray, all paper / types are supported in the single available tray.
- Printers that include a Photo Tray generally restrict the paper sizes and paper type supported in that tray.
Custom size?
If EWS does not allow setting the paper size or size “Custom”,
If the printer includes a touch display printer control panel,
Look for the setting for “Custom” in the Printer Control Panel after (re)loading the paper to be used
NOTE: Not available for all printers
What?
Paper Size, Type, and Weight must be appropriate for the tray in which that paper is to be used.
General Example - EWS - Tray and Paper
Note: Illustration (left side) does not represent a DeskJet printer setup
EWS_7855_Preferences_Tray_and_Paper_Management_All_4
Example - HP Smart - Mobile - Print PDF - Print Options / Transform / Tray and Paper
HP_Smart_Mobile_PDF_Print_Transform_14
=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=
References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
Open
HP ENVY Photo 7855 All-in-One Printer
Thank you for participating in the HP Community --
People who own, use, and support HP devices.