Change region on HP9010 to USA

[Della_Street]

I need to change the region on my HP 9010 printer - got through all the steps suggested and but no one has provided the region reset codes. Could someone please help with these. Thank you.

[Irfan_06 · Accepted solution]

Hi @Della_Street,

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

I see that you are looking for help with a regional reset on your Printer.

Please install the previous country ink cartridges and perform the steps given below.

If your computer is connected to the printer with a USB or wireless connection, you can open the Set New Regions window with HP Smart by following these steps.

1) Open the HP Smart app.

2) On the Home screen, click gear icon.

3) Click About, press and hold Ctrl + Shift, and then right-click on the HP Smart logo.

The region reset screen opens.

4) Take a screenshot of the screen and send it to me in a private message.

To access your private messages, click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Take care and have a great day ahead!

Irwin6

HP Support

[Della_Street]

Hi here is the info from the screen:

Printer SN: TH02A570RN
Total Page Count: 3488
Cyan Cartridge ID: 609055272
Magenta Cartridge ID: 609029533
Yellow Cartridge ID: 607298901
Black Cartridge ID: 808082774
RX (last 4 digits): 0000