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- Changing Deskjet 3762 to US region - please help with the re...

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05-11-2022 08:47 PM
I bought printer in Poland and used 304 cartridge.
Now I moved to Canada and buy 65 cartridge which is supposed to be compatible.
And because printer is from another region - 65 cartridge is defined as non compatible.
Please help to change printer region to US - that I can use 65 catridges.
Solved! Go to Solution.
Accepted Solutions
05-29-2022 09:12 AM - last edited on 05-29-2022 09:37 AM by MarcusC
Spending two weeks trying to do the subject
And there is the data from CopyToClipboard function:
[Personal Information Removed]
Total Page Count: 178
TriColor Cartridge ID: 4686C25EE43D31B7
Black Cartridge ID: 98101A82603449A9
RX(last 4 digits): 0000
Needs the reset code to change the region on my Printer from Europe to Canada.
05-13-2022 08:10 AM
Hi @Sergiy71,
Welcome to the HP Support Community.
I'd like to help!
I understand you moved and the printer is not is accepting the new region cartridges.
We need to perform a regional reset on the printer to resolve this issue.
The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.
I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Yes" on the bottom right to say “Thanks” for helping
05-29-2022 09:12 AM - last edited on 05-29-2022 09:37 AM by MarcusC
Spending two weeks trying to do the subject
And there is the data from CopyToClipboard function:
[Personal Information Removed]
Total Page Count: 178
TriColor Cartridge ID: 4686C25EE43D31B7
Black Cartridge ID: 98101A82603449A9
RX(last 4 digits): 0000
Needs the reset code to change the region on my Printer from Europe to Canada.