Chrome overrides HP printer settings

[Seebear150]

I have a new HP Chromebook- I use chrome as default browser-  it overrides HP printer settings- how can I fix this? 

[VikramTheGreat]

Hi @Seebear150,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

To better understand the issue, could you please let us know what you mean by Chrome overriding the printer settings?

For example:

• Are your print settings (paper size, color, duplex, etc.) not being saved?
• Does the printer print differently when printing from Chrome compared to other applications?
• What is the exact HP printer model?

If you're using a Chromebook, HP recommends setting up and printing through the built-in ChromeOS printing system. Please review the setup steps here: HP printer setup (Chromebook) | HP® Support

As a quick check:

1. Open the document or webpage in Chrome.
2. Press Ctrl + P.
3. Select your HP printer.
4. Click More settings.
5. Verify the desired settings such as:
   • Color or Black & White
   • Paper Size
   • Two-Sided Printing
   • Number of Copies
6. Print a test page and check if the settings are applied correctly.
    

Please let us know:

• The Chromebook model.
• The HP printer model.
• Which printer settings does Chrome appears to be overriding?

With those details, we can provide more specific guidance.

I hope this helps.

Take care and have an amazing day!