• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎04-21-2026 09:07 AM - edited ‎04-21-2026 10:38 AM

HP Recommended

I had to reset my Chromebook this morning, now my printer isn't matched to my laptop again. I had this problem a couple of years ago when I bought the new laptop. Lost the info in the reset this morning.  It is a Deskjet 2700 All-in-one. 

Kathryn

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-22-2026 06:16 PM

HP Recommended

Hi @CrochetK 

You can find HP app in the Google Play store:

>> https://play.google.com/store/apps/details?id=com.hp.printercontrol&hl=en-US

 

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif


@ferRX / I am a volunteer posting answers on my own time.

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎04-21-2026 09:43 PM

HP Recommended

Hi @CrochetK 

Please follow steps from the next video to connect your printer:

>> https://www.youtube.com/watch?v=6-ZGnM5nwOQ

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif


@ferRX / I am a volunteer posting answers on my own time.
1 person found this reply helpful
Was this reply helpful? Yes No

‎04-22-2026 07:26 AM

HP Recommended

Where can I find the app, I lost it when I had to do the reset on my Chromebook.

1 person found this reply helpful
Was this reply helpful? Yes No

‎04-22-2026 06:16 PM

HP Recommended

Hi @CrochetK 

You can find HP app in the Google Play store:

>> https://play.google.com/store/apps/details?id=com.hp.printercontrol&hl=en-US

 

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif


@ferRX / I am a volunteer posting answers on my own time.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.