Chromebook says "successfully printed" but nothing happens. USB connection.

[junginator]

My Chromebook says "successfully printed" but nothing happens.

It's a laserjet 1018 connected via USB to an acer chromebook.   When the printer is plugged in, the chromebook even recognizes to add the printer, recognizes the model.   Everything is going swimmingly, print the page and then it says its printing.  Printed.  But the printer does nothing!

[sandytechy20]

@junginator

Welcome to the HP Support community.

I understand that you are unable to print from your Chromebook, follow these steps to fix the issue.

Remove and re-add the printer to Chromebook.

1. At the bottom right, select the time.
2. Select Settings .
3. At the bottom, select Advanced.
4. Under "Printing," select Printers.
5. Under "Available printers to save," next to your printer, select Save.
6. Check that your printer appears at the top, under "Saved printers."

Refer to this HP document to re-add the printer:- Click here

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

[junginator]

Already tried the removing the printer and reinstalling as suggested.   No dice.

[sandytechy20]

@junginator

This might require remote access to your computer to fix the issue.

I request you to talk to HP support.

They might have multiple options to help you with this.

1. Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true
2. Select the country.
3. Enter the serial of your device.
4. Select the country from the drop-down.
5. Click on "Show Options".
6. Fill the web-form. A case number and phone number will now populate for you.

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

[junginator]

unable to even create a support ticket as printer is out of warranty?