Chromebook won't recognise scanner of F4580?

[HUnner]

Have plugged the USB of the Printer in to my chromebook and it will recognise the printer and print documents. However it won't recognise the scanning function. And on HP Smart it says some functions unavailable but doesn't specify what or why. Can't see any drivers to download for Chrome. Any ideas why it won't work?

[Jay_G24]

Hi @HUnner,

Welcome to the HP Support Community

I'd like to help!

I understand you are unable to scan from Chromebook

HP Smart is not optimized for Chrome OS - HP Smart is not supported on this Chrome Operating System

Try the below suggestions -

Add the printer to the Chromebook

Connect the printer to your Chromebook with a Wi-Fi or USB cable connection to complete the setup. No drivers or apps are required to set up your printer.

• Update the Chromebook to the most current version of Chrome OS.
• Connect the printer to the same network that the Chromebook is connected to, or use a direct USB connection.
• On the Chromebook, click the clock in the bottom right corner, and then click the Settings icon .
• Scroll to the bottom of the screen, and then click Advanced.
• Under Printing, click Printers > Add Printer.
• If your printer displays, select it, and then click Add.
• If your printer does not display, click Add Manually, and then follow the instructions. For more information, go to Chromebook Help - Set up your printer (in English).

Print from the Chromebook

Print photos, documents, webpages, and emails through the Chrome browser and supported apps.

Open the item you want to print.

Click the Chrome browser Settings icon , and then select Print.

Next to Destination, click Change, and then select your printer.

Change any desired print settings, and then click Print.
 

You may refer to -the HP printer setup (Chromebook)

Hope this helps! Keep me posted. 

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