Chromebook

[bhambullet4]

Every time I use the hp smart app on my Chromebook and go to settings it asks me to log in to my hp account I put in the details then after it says "Thank you for your patience" but never gets passed that point

[Dragon-Fur · Accepted solution]

@bhambullet4 

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At this writing,

HP Smart is not supported on Chrome OS.

Mobile Printing – Options, How-to, Help, and Information

Print from your Android, iOS, or Amazon Fire device with the HP Mobile printing app.

Read this document first.

Open the section for your printer:  Find your printer and supported applications.

HP Printers - Mobile Printing Solutions Compatible with HP Printers

Next... for your printer and Chrome OS

Chromebook Printing and Scanning

Go to Printing with the HP Print for Chrome App for more information.

HP Print for Chrome is compatible with Chrome browser v44 and later installed on a Chromebook, or Windows, Mac, or Linux computer.

and

HP Printers - How to Scan (Chromebooks)

NOTE:  Browser > Webscan – Embedded Web Server (EWS) - USB connection not supported

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP DeskJet 2724 All-in-One Printer 

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[bhambullet4]

Thank you for your help, I actually found the webserver via a youtube video but why is there nothing about that information in the initial packaging as more and more people are buying chromebooks and through the webserver you get all the functionality of the smart app.