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‎03-28-2021 10:06 AM

HP Recommended
Product: : HP Deskjet plus 4100

I have set up my Deskjet plus and when it gets to part about code for free inks it prints a page saying unable to connect to web services,so I can't get code,I have printed 5 pages now all say same,I am using my apple phone with smart app.thankyou 

Category:
1 REPLY 1

‎03-31-2021 11:42 AM

HP Recommended

@Downer2

 

I reviewed your post and I understand that you are unable to print the claim code.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/us-en/product/hp-deskjet-plus-4100-all-in-one-series/29378221/document/c03550...

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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