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HP Recommended
HP OfficeJet Pro 9135e All-in-One Printer

Buongiorno,

al presentarsi del problema di mancato riconoscimento del 2° cassetto ho proceduto al reset della stampante ed ad una nuova installazione.

Purtroppo mi restituisce il seguente messaggio d'errore "

Impossibile registrare la stampante all'account

Potremmo riscontrare un problema tecnico.

Verifica che la stampante sia accesa e che il dispositivo mobile o il computer e la stampante siano connessi a Internet. Poi riprova.

Se continui a riscontrare problemi, visita il Supporto HP.

Codice errore: OW_4XX_OWSWS00001
Salva questo codice nel caso in cui tu debba contattare il Supporto HP."

Al momento la stampante non è utilizzabile.

Grazie

2 REPLIES 2
HP Recommended

Hi

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.

Thank you for your understanding.

Regards,

I work on behalf of HP.
HP Recommended

Good morning,

When the problem of not recognizing the 2nd drawer occurred, I reset the printer and reinstalled it.

Unfortunately, it returns the following error message "

Unable to register the printer to the account

We may encounter a technical problem.

Make sure the printer is turned on and that the mobile device or computer and the printer are connected to the Internet. Then try again.

If you continue to encounter problems, visit HP Support.

Error code: OW_4XX_OWSWS00001
Save this code in case you need to contact HP Support."

The printer is currently unusable.

Thank you

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.