Color Las 178nw: How do I login to the embedded web server on my printer; the documentation is wrong

[martinellison]

I want to login to the embedded web server on my printer so I can set some printer settings. I can open the home page of the web server but I cannot log in. According to the documentation, using a username of 'admin' with no password will work, but  tells me that the username and password are wrong. I have not set the admin username and password. The printer is new.

What should I do?

[martinellison]

What I need is to be able to reset the printer to its original factory settings. Also please provide the correct initial user name and password.

[Echo_Lake · Accepted solution]

@martinellison

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, 

The only option left is to perform a full reset and re-initialize the printer. The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 
 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

 In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

Hope this helps!

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[martinellison]

edit: I've worked it out thanks, the password is the PIN number under WPS information in the network configuration report.

I followed your instructions and reset my printer.

But I still cannot login to the embedded Web server. I understand that I should use "admin" as user name and no password, but that doesn't work; it says "login failed, make sure your user name and password are correct ". Please advise.

Also, there is no PIN on any of the stickers on the back of the printer or on the base. Also, the serial number does not work as a password.

[Echo_Lake]

@martinellison 

Thank you for posting back.
 

I am glad to know that you managed to resolve the issue. Please reach out again for any further assistance.

Have a nice day ahead.