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‎06-13-2022 02:52 PM

HP Recommended
Operating System: macOS 12.0 Monterey

Just bought a new 150nw, connected to my iMac with USB - can see the printer just fine, but whenever I try to print anything the print queue just briefly shows it connecting to the printer, says its printing and nothing happens. Tried deleting the printer from the printer list and adding again and did manage to print a single page. Then nothing on any further attempts. PLEASE help - tried getting online help, yet despite this being a BRAND NEW printer, apparently HP no longer support this device... Any advice GREATLY appreciated

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1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎06-15-2022 12:17 PM - edited ‎06-15-2022 12:31 PM

HP Recommended

@annoyed35

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help,

After reading your post I did go through the Software and drivers for the HP Color Laser 150nw printer and found out this printer is not supported in macOS 12.0 Monterey version.

 

Here is the driver page: https://support.hp.com/us-en/drivers/selfservice/hp-color-laser-150-printer-series/24494352/model/24... 

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

ECHO_LAKE
I am an HP Employee

View solution in original post

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2 REPLIES 2

‎06-15-2022 12:17 PM - edited ‎06-15-2022 12:31 PM

HP Recommended

@annoyed35

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help,

After reading your post I did go through the Software and drivers for the HP Color Laser 150nw printer and found out this printer is not supported in macOS 12.0 Monterey version.

 

Here is the driver page: https://support.hp.com/us-en/drivers/selfservice/hp-color-laser-150-printer-series/24494352/model/24... 

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

ECHO_LAKE
I am an HP Employee

Was this reply helpful? Yes No

‎06-16-2022 03:17 AM

HP Recommended

Thanks Echo Lake but I've returned the printer and got a Xerox instead - fully supported by Xerox, unlike HP who won't support a brand new printer...

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