• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended

Zaza...I just got mine to work.  I have been trying all day, but there was 1 little thing preventing it from working.  You have to go into your Service Menu, to the LaserJet update settings and use your arrow to scroll to "allow updates" you will have to select yes and save it.  Then you should be able to proceed with any of the methods to restore.  I personally found a downloadable .exe from another user on a forum for this issue (it's the rfu file, but in the easy to use interface). The link is:

[content removed]

now hopefully you get it before it's removed.  Download the one for the M180, open it, choose your printer and choose send firmware.  After nearly 8 hours of searching (and HP telling me it wasn't possible) I finally unbricked the printer that I love and can continue to use my cartridges that I feel print better than the much more expensive HP ones.

 

Hope this helps you!

HP Recommended

Hi Mitch88,

 

from where do you have the old firmware? I cann´t find it. Can you help me?

HP Recommended

You can get it from an online seller who sells compatible cartridges. I found one who has a list of older firmware for many printers. I can't share the link here because HP "Support" removes all the links to the old firmware. Google it. I found quite easily.

HP Recommended

Also, remember to turn off the auto-update feature in the settings after updating the firmware. I forgot to do this and then had to reload the firmware again.

HP Recommended

Can someone please post the link to the firmware.? I am having the same problem.  Thank you!

HP Recommended

hola quiera que me faciliten el archivo para poder solucionar porfavor 

HP Recommended

Hey @dnshuaraz 

Hope your doing fine! 

Thank you for visiting our English HP Support Community. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English.





Thank you for your understanding.

Regards.

I work on behalf of HP.
HP Support Community Moderator
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.