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HP Recommended
Color laserjet 3800N
Microsoft Windows 10 (32-bit)

 

I am looking for the correct driver installation for my printer ; there are so many kind of drivers that I don't know which one to download and install . Can I use both the USB connection and network ( LAN ) ?

 

If not I would like to print from different computers so I suppose I must install with the network cable ...

 

No I used the "class6 " driver but sometimes I get the print in black and white instead of color . The diagnostic print and color bar test print from the printer menu is correct

 

Please help

 

 

Kind regards

 

Patrick 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi

 

Have you tried the drivers in the link below

 

http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=500895&swLangOid=8&swEnvOid=4191

Hope this helps.

***** Click the Thumbs UP (Like) on the Right to say 'Thanks'*****

****Make it easier for other people to find solutions, by marking my answer “Accept as Solution”&"Thumbs up "if it solves your problem.****

-VJ

Although I am an HP Employee, I am speaking for myself and not for HP.

View solution in original post

2 REPLIES 2
HP Recommended

Hi

 

Have you tried the drivers in the link below

 

http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=500895&swLangOid=8&swEnvOid=4191

Hope this helps.

***** Click the Thumbs UP (Like) on the Right to say 'Thanks'*****

****Make it easier for other people to find solutions, by marking my answer “Accept as Solution”&"Thumbs up "if it solves your problem.****

-VJ

Although I am an HP Employee, I am speaking for myself and not for HP.

HP Recommended

Hey; 

 

I tried the "class 6" driver andthis works fine ; I looked up in the logs from the printer and there I see that there is sometimes a problem with printing ( Halftone ) . Further searching on the internet gives me a reason that I should clean lenses and lasers to make the printer working correctly ....

 

Wonder if I can do this ( I was a technician for 35 years in Kodak ) ? 

 

Kind regards

 

Patrick

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