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‎12-04-2019 11:15 AM

HP Recommended
Product: HP Pavillion

Why can't I print in color any longer?  Since I updated my printer software, the color print option has disappeared.

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1 REPLY 1

‎12-06-2019 12:27 PM

HP Recommended

@Jayzee63, Welcome to the HP Support Community!

 

Try making a standalone copy and check if that works. By this, we can conclude if this is a hardware or a driver issue.

 

To assist you better, what model printer are you using?

Which version of OS is installed on the PC?

 

For now, Run HP Print and Scan Doctor to diagnose and fix any driver issue

Click here to download the file. Once downloaded, make sure to run the file to start the installation and click on 'Fix printing'.

 

Let me know how this goes.

 

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

KUMAR0307
I am an HP Employee

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