Color laser MFP 178nw factory reset

[Quantock]

I am having issues with the wifi connectivity and need to factory reset the printer.  Please could you let me know how to do this?

[Rainbow23]

Hi @Quantock,

Welcome to HP Support Community. 

Thank you for posting your query. I will be glad to help you.

I see that you are facing wi-fi connection issues with your HP Color Laser MFP 178nw.

Please follow the steps listed below to restore the printer to its network defaults and then reconnect to the wireless network.

Step 1: Restore the printer to its network defaults.
Press the (Menu) button > Network > Wi-Fi > Wi-Fi Default > Restore... on the control panel. The machine starts restoring default wireless network settings.

Step 2: Re-connect the printer to the network.
1 Select the (Menu) > Network > Wi-Fi > Wi-Fi Settings button on the control panel. Or, Press the (Wireless), access to the Wi-Fi menu. 

2 Press the OK to select the setup method you want. 

• Wizard > Search List (recommended): In this mode, the setup is automatic. The machine will display a list of available networks from which to choose. After a network is chosen then printer will prompt for the corresponding security key. 

• Custom: In this mode, users can give or edit manually their own SSID, or choose the security option in detail. 

3. Follow the instructions to set up the wireless network

You may also refer from page 59 of this user guide.

Let me know if this helps.
Take care and have a great day ahead.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!