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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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HP Recommended
HP Recommended
Check your driver on your computer to make sure it detected that the printer was color capable. On your PC, go to control panel>devices and printers and then right click on the icon for your printer and select "printer properties" from the drop down menu. Click on the device settings tab and scroll down till you see device type and change it to color it not already color.
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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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HP Recommended
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