Coming out of sleep mode?

[Allenpov]

Every day, I have to reset the printer by unplugging it and plugging it back in. The rest of the day, it’s fine.  Then the next morning, same routine.  Someone help!

[Max3Aj]

Hi @Allenpov, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

It sounds like your HP Smart Tank 5102 is encountering an intermittent issue that requires a reset each time. 
Here are a few things you can try to resolve the problem:
 

Check for Firmware Updates:

• Sometimes, these issues can be resolved with a firmware update. You can update the firmware via the HP Smart app or by visiting the HP support website and searching for your printer model.

Check Power Supply:

• Ensure the power cord and adapter are in good condition. A faulty power supply might cause the printer to need a reset each day.

Disable Auto-Sleep Mode:

• The printer may be going into a deep sleep mode overnight, causing the issue when it's waking up. You can try disabling or adjusting the sleep settings via the printer's menu.

Reset Printer Settings:

• Performing a reset on the printer might help. To do this:
  • From the printer's control panel, go to Settings > Printer Maintenance > Restore Defaults.
  • This will reset the printer's settings to factory defaults, which could eliminate any issues related to misconfiguration.

Reinstall Drivers:

• Corrupt or outdated drivers could cause connectivity problems. Uninstall and reinstall the drivers via the HP Smart app or the HP website.

Check Network Connection:

• If the printer is connected to Wi-Fi, ensure that the connection is stable. A poor connection can sometimes cause issues with power-ups.

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

Max3Aj

HP Support