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‎10-09-2017 10:05 AM

HP Recommended
Product: HP Pavilion

Whenever I print a document, my Driver believes that the printer is still printing said document until an error message is reported. If I try to delete the document from my feed after it has printed, it takes upwards of 15 minutes to delete the document. This is a really big problem especially when I need to leave in a rush.

Does anyone know what is going on?

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1 ACCEPTED SOLUTION

Accepted Solutions

‎10-09-2017 11:28 AM

HP Recommended

@capnfalcn

 

The Print Service may be stuck.

 

Stop Print Service > Clear the print folder > Restart Print services

 

 

  • Stop Print Spooler Service in Control Panel > icon view > Administrative Tools > Services
  • Remove (delete) files from C:\Windows\System32\spool\PRINTERS
  • Start Print Spooler Service

 

Dragon Document - Help, suggestions, and examples

Cancel Print Jobs in the Printer Queue

 

Thank you for participating in the HP Community Forum.

We are a community of HP enthusiasts dedicated to supporting HP devices and technology.

 

 

Dragon-Fur

View solution in original post

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1 REPLY 1

‎10-09-2017 11:28 AM

HP Recommended

@capnfalcn

 

The Print Service may be stuck.

 

Stop Print Service > Clear the print folder > Restart Print services

 

 

  • Stop Print Spooler Service in Control Panel > icon view > Administrative Tools > Services
  • Remove (delete) files from C:\Windows\System32\spool\PRINTERS
  • Start Print Spooler Service

 

Dragon Document - Help, suggestions, and examples

Cancel Print Jobs in the Printer Queue

 

Thank you for participating in the HP Community Forum.

We are a community of HP enthusiasts dedicated to supporting HP devices and technology.

 

 

Dragon-Fur

Tags (1)
Was this reply helpful? Yes No
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