Configuration Memory Retention in HP DeskJet Ink Advantage 4530 and Power Loss Effects

[3jam3]

How does the HP DeskJet Ink Advantage 4530 All-in-One Printer retain its configuration memory? Is it powered by a battery or capacitor? How can it be accessed for replacement? 

For some time now, whenever I disconnect the printer from power, it requires reconfiguration, including selecting the language, country, and printing a cartridge setup page. However, the WiFi configuration is retained. Any leads? Could it be something other than a CMOS power issue?

[Kuroi_Kenshi]

Hi @3jam3,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your printer!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Firmware Update: Ensure that your printer’s firmware is up to date. You can check for updates on the HP support website and follow instructions for updating.

Factory Reset: Perform a factory reset to potentially resolve memory retention issues. This can often be done through the printer's settings menu:

• Access settings and look for a factory reset option.

Persistent Storage Check: Verify if there is any sign of battery/capacitor leakage or visual damage near memory storage components, although typically not user-serviceable.

Reconfiguration of Settings

To reconfigure settings after power loss:

1. Language and Country Selection: Follow the on-screen prompts on the printer display after it powers back on.
2. WiFi Setup: Typically retained but if lost, reconnect using:
   • Home screen -> Wireless icon -> Settings -> Wireless Setup Wizard

I hope this helps.

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Best regards,