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‎06-13-2022 08:22 PM

HP Recommended
Product: HP DeskJet 2755e All-in-One Printer
Operating System: Microsoft Windows 11

I need to setup an HP 2700 series printer to talk to my HP PC all in one with no WiFi or internet. I have plugged the printer directly to the pc using a USB 2.0 wire but the pc won’t recognize it. I understand I’m turning back the clock years, but i don’t get why it won’t work wired. I can move it to a WiFi location to download drivers, but once I disconnect WiFi, the printer shows offline even though it is plugged in via USB. BEGGING for help here. 

1 REPLY 1

‎06-13-2022 10:44 PM

HP Recommended

Hi,

This is an HP Plus printer, with HP Plus enabled it requires an internet access.

 

Please connect the printer to the wireless network and follow the HP Smart app to setup an HP Plus printer, when prompt be sure to skip the HP Plus offer (which denies the additional 1 year warranty and 6 months ink offer for HP Plus users, then once you complete the printer setup and skip the HP Plus option you should not longer be required to be connected to the internet to print:

https://support.hp.com/us-en/product/hp-deskjet-2700e-all-in-one-series/2100187844/model/2100187846/...

 

As a reference check below FAQ about HP + features:

https://www.hp.com/us-en/printers/hp-plus/faq.html

 

Shlomi



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