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HP DeskJet 2710e All-in-One Printer
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Hi, I'm trying to print from my Windows 2019 Server. However, Hp Smart is not supported so I need to find an alternative way to enable me to do this.

1 REPLY 1
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Hi @Niallb147 ,

 

Welcome to HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.


To connect an HP DeskJet 2710e All-In-One Printer to a Windows Server 2019, you can follow these steps. 

 

Step 1: Connect the Printer

  1. Physical Connection:
    • Ensure that the printer is connected to the server either via USB or through a network connection.
    • If using a network connection, make sure the printer is on the same network as the server.

Step 2: Install Printer Drivers

Download Drivers:

  • Visit the HP official website and download the latest drivers for your printer model. Make sure to choose the correct version that matches your Windows Server 2019 architecture (32-bit or 64-bit).

Install Drivers:

  • Run the downloaded driver file on your Windows Server to install the printer drivers.

Step 3: Configure Printer Sharing (if applicable)

  1. Share the Printer:
    • Open "Control Panel" on the server.
    • Go to "Devices and Printers."
    • Right-click on your printer and select "Printer Properties."
    • Navigate to the "Sharing" tab.
    • Check "Share this printer" and provide a suitable share name.

Step 4: Connect to the Printer from Client Machines

  1. Add Network Printer:
    • On the client machine, open "Devices and Printers."
    • Click on "Add a printer" and choose "Add a network, wireless or Bluetooth printer."
    • Follow the on-screen instructions to locate and connect to the shared printer on the server.

Step 5: Test the Connection

  1. Print Test Page:
    • Once the printer is added, try printing a test page to verify the connection.

Additional Tips:

Firewall Settings:

  • Ensure that any firewalls on the server are configured to allow printer communication.
  • If you're using a network printer, make sure the necessary ports are open.

Driver Compatibility:

  • Double-check that the printer drivers are compatible with Windows Server 2019.

Windows Update:

  • Make sure that your server is up to date with the latest Windows updates.

Printer Documentation:

  • Refer to the printer's manual or documentation for specific instructions related to network or server connectivity.

 

I hope this helps. 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


A_Gayathri
HP Support Community Administrator.
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