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‎05-10-2022 06:16 AM

HP Recommended
Product: HP LaserJet Pro MFP M127fn

I am trying to connect my old LaserJet Pro MFP M127fn printer (about seven years old) to my new Dell laptop via USB. I downloaded the printer drivers but the new computer won't recognize the printer; I believe that it doesn't have Bluetooth. Any suggestions would be greatly appreciated. The printer works well and I am hoping that I don't have to replace it.

Category:
1 REPLY 1

‎05-14-2022 11:16 AM

HP Recommended

@Pisces28

 

Welcome to the HP Support Community.

 

I'd be happy to help.

 

I would suggest you try the Windows built-in drivers. Follow the steps below:

 

•    Go to Control Panel - Devices and Printers - Click on "Add printer" and follow the on-screen instructions.

•    When the page prompts for the drivers, select "Windows update". The driver list will be updated.

•    Click HP, Hewlett Packard, or Hewlett-Packard in the Manufacturer pane, and then click the name of your printer in the Printers pane.

 

Refer to this document HP Printers - Installing and Using the Windows Built-in Print Driver for help.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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