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‎01-31-2017 06:14 PM

HP Recommended
Product: Pavilion
Operating System: Microsoft Windows 8.1 (64-bit)

HELP!

 

How do i install drives for hp psc 1210 printer?

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-03-2017 09:22 PM

HP Recommended

HI,

 

Any chance that the USB cable is defective?

 

Did the install finally succeed?

 

Thanks.

I am an HP Employee. Although I am speaking for myself and not for HP.
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Question / Concern Answered, Click "Accept as Solution"

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19 REPLIES 19

‎01-31-2017 07:02 PM

HP Recommended

Hi,

Thanks for using the HP Forums.

 

Use this link :

 

http://support.hp.com/us-en/drivers

 

You can "Let HP find my products" (click on "Identify now") or key in your printer model number.

 

Make sure it's the right operating system before you download the FULL feature software.

 

Thanks.

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
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‎01-31-2017 07:30 PM

HP Recommended
I have tried using the hp print and scan doctor, but it says " another instance of this application is already running"
There's no download under driver software.
Thanks.
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‎01-31-2017 08:09 PM

HP Recommended

Hi @Ryan_93

 

You can use the In-Os drivers.

 

Follow these steps:

 

Hi,

 

Thanks for the feedback.

 

Follow these steps (Blue Dot) to get the IN-OS drivers for your printer.

 

  1. Go to Control Panel > Devices and Printers > Add a printer 

 Add a printer 1.jpg

 

  1. Select "Add a local printer"

 Add a printer 2.jpg

 

  1. Use an existing port 

Add a printer 3.jpg

 

 

  1.  Click on "Windows Update"  (may take a while to update) and then "HP"

 Add a printer 4.jpg

 

  1.  Scroll until you find your printer model.

 Add a printer 5a PSC 1200 series.jpg

 

  1. Click "Next" and walk through the rest of the steps to install your printer.

 

Do let us know if that helps.

 

Thanks.

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
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‎02-03-2017 06:57 AM

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I have tried this before. I waited hours on the update to finish, but it didn't. Is it possible that you can not get drivers for hp psc 1200 on windows 8.1?
Thanks
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‎02-03-2017 07:13 AM

HP Recommended

Hi @Ryan_93,

 

Any chance that you can try on another PC?

 

We tried on Win 10, it was ok.  (WIn 10 and Win 8.1 Win In-OS drivers should be the same set)

 

Thanks.

 

 

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
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‎02-03-2017 07:47 AM

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Which port should i use when adding printer?

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‎02-03-2017 07:53 AM

HP Recommended

HI @Ryan_93

 

"Existing port".  You can connect your USB to your printer.

 

Is it working?

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
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‎02-03-2017 07:56 AM

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Should i use usb port 001 with printer connected?

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‎02-03-2017 07:58 AM

HP Recommended

Hi @Ryan_93, 

 

You can try that, else leave it as "Use Existing port".

 

Thanks.

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
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