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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Re: Connecting to wifi

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1 REPLY 1
08-29-2024 11:14 AM
Hi @KSell,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
To connect your printer to a wireless Wi-Fi network, you'll need to enter the correct Wi-Fi password. If you’ve forgotten the password or need to locate it, here’s how you can find it and connect your printer:
**1. Find Your Wi-Fi Password
- Look for a sticker on your Wi-Fi router. It often displays the default network name (SSID) and password. Note that this is only useful if you haven't changed the default password.
- Log In to Router:
- Connect a computer or device to your Wi-Fi network.
- Open a web browser and enter the router’s IP address into the address bar. Common IP addresses are 192.168.1.1, 192.168.0.1, or 10.0.0.1. Check your router's documentation for the exact address.
- Access Wi-Fi Settings:
- Log in using your router's admin username and password. If you haven’t changed these, they might still be the default settings (often found in your router’s manual).
- Navigate to the wireless settings section. Look for a tab or section labeled Wireless Security, Wi-Fi Settings, or similar.
- Locate the Wi-Fi password or WPA key in the settings. You can often view or copy it from here.
Check Device Settings:
Windows:
- On a Windows computer connected to the network, go to Control Panel > Network and Sharing Center > Change adapter settings.
- Right-click your Wi-Fi network and select Status, then Wireless Properties.
- Go to the Security tab and check Show characters to reveal the password.
Mac:
- On a Mac, open System Preferences > Network.
- Select Wi-Fi from the list on the left, then click Advanced.
- Locate your network in the list and click the checkbox Show password to reveal it. You may need to enter your Mac’s administrator password.
**2. Connect Your Printer to Wi-Fi
Using the Printer’s Control Panel::
- On the printer’s control panel, navigate to the Wireless or Network settings.Select Wireless Setup Wizard (or a similar option).
- The printer will search for available networks. Select your network from the list.
- When prompted, enter the Wi-Fi password. Ensure you input it correctly, paying attention to case sensitivity.
Using HP Smart App:
- Download and install the HP Smart app on your smartphone or computer.:Open the HP Smart app and follow the prompts to add your printerThe app will guide you through the process of connecting your printer to your Wi-Fi network. Enter your Wi-Fi password when prompted.
**3. Troubleshooting
- Double-check that you’ve entered the Wi-Fi password correctly, as it is case-sensitive.
- Ensure that your printer supports the Wi-Fi network type (e.g., 2.4 GHz or 5 GHz). Most printers only support 2.4 GHz networks.
- Restart your printer, router, and computer to resolve any temporary connectivity issues.
- If you continue to have issues, you can reset the network settings on your printer and start the setup process again.
I hope this helps.
Take care and have a good day.
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
Rachel571
HP Support
.
Sneha_01- HP support
Sneha_01- HP support
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