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‎08-13-2024 08:48 AM

HP Recommended

This printer has been "offline" or "unavailable" for days. I have turned off/reinstalled multiple times. The wifi is working and it is connected to the same network as my computer. It consistently says driver unavailable. HELP

Category:
1 REPLY 1

‎08-15-2024 08:33 AM

HP Recommended

Hi @Adam2161,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

I understand that you are having issues with the printer offline.

 

To be able to answer you effectively, we need some information.

 

May I have the exact product name and number? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

Nal_NR-Moderator
I am an HP Employee

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