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‎08-18-2025 10:27 PM

HP Recommended

I have setup my brand new HP Smart Tank Plus 651 and when it's idle, there is a constant low beeping noise.  It's almost inaudible, but when you hear it, you cannot stop hearing it.  I put the ink in the tanks, the cartidges are installed, paper is in the printer and it has printed during setup.  When I print, the noise stops, but it comes back again when idle.  It's driving me crazy and I don't want to bring it back to the store.  I just want the issue fixed.  

9 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-19-2025 01:05 AM

HP Recommended

Hi @rokin4life7 

You may need to update the Printer system with the next driver:

>> https://ftp.hp.com/HP_Smart_Tank_610_650_2413B.exe

 

Follow the steps from the next video:

>> https://www.youtube.com/watch?v=ENzsqldoEkY&ab_channel=TECH-AIDTV

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif


@ferRX / I am a volunteer posting answers on my own time.

View solution in original post

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1 REPLY 1

‎08-19-2025 01:05 AM

HP Recommended

Hi @rokin4life7 

You may need to update the Printer system with the next driver:

>> https://ftp.hp.com/HP_Smart_Tank_610_650_2413B.exe

 

Follow the steps from the next video:

>> https://www.youtube.com/watch?v=ENzsqldoEkY&ab_channel=TECH-AIDTV

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif


@ferRX / I am a volunteer posting answers on my own time.
Was this reply helpful? Yes No
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