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Microsoft Windows 10 (64-bit)

Could not able to add printer-Deskjet 2332 in windows 10 via USB also when I am going to add printer from HPsmart..its stating printer not found

SusantaP_0-1652605654452.png

 

1 REPLY 1
HP Recommended

@SusantaP

 

Welcome to the HP support community.

 

I understand that you are getting printer connectivity issues, I am glad to assist you.

 

  • If you already connected the printer USB cable to your computer, disconnect it, and then remove the printer from your computer.
  • Search for and open Printers & scanners, and then select the name of your printer from the list. Click Remove device, click Yes, and then restart the computer.
  • Make sure an open USB port is available on your computer. Do not connect the printer to a USB hub or docking station as the printer might not receive enough power to operate properly.

Note: Don't connect the USB cable in until prompted during the install.

  • Go to HP Smart - Microsoft Store and install the HP Smart app.
  • Open the app, and then follow the guided installation to complete the setup. If the setup does not begin automatically, click the Plus sign to add your printer.

Refer to this HP document for further assistance:- Click here

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others. 

Cheers.

Sandytechy20
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.