Critical update failed Officejet Pro 6230

[Hendrik100]

Last critical update failed 

[praveenbv · Accepted solution]

Hi@Hendrik100,Welcome to the HP Support Community!

Don't worry I'll try to help you out.

As I understand, your printer gives an error message and does not perform a Firmware Update,

No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution:

Since when are you getting an error message on printer screen? 

Have you tried any troubleshooting steps?

Are you able to make a copy?

Have you tried connecting your printer to a Wireless to update the Firmware? 

Although USB connection is a preferred way to perform a Firmware update, in your case we could connect the printer to Wireless and then install Firmware from the printer control panel: Click here and follow steps mentioned below "Update directly from the printer"

NOTE: Supported printers must connect to a wireless or wired network with an active Internet connection to install updates. If the printer connects to the computer with a USB cable, this update method is not available. Continue to the method to download the firmware from the HP website.

Hope this helps! Keep me posted.

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