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HP Recommended
HP 2710e
Microsoft Windows 10 (32-bit)

Thinking of buying HP Deskjet 2710e for my elderly parents. They do not have a mobile phone. Description of set-up/HP+ has lots of references to mobile phone. Will they be able to set-up printer and sign-up for HP+ without a mobile phone?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@TJ5SNR 

 

Apologies - I missed one of the links

Set up an HP+ inkjet printer with the HP Smart app 

I re-read the document.

You do not need a cell phone - you do need to download and install the HP Smart application.

For Windows, the application is available in the Microsoft Store

 

Yes,  Contact the HP Store before purchase and ask for an assist.

Example

 

 

Under “I’m looking to buy…” > Select Home Products

Under  “I would like to…” > Select Contact a product specialist before I buy

 

======================================================================

 

Printer Software - Full Driver printer software

 

The full driver provides support and access to the printing features and support for printing from Office Software and other programs.

 

OK - I re-watched for video.

HP DeskJet 2700 series printer : Download Offline Copy of Software and Install on Win 10 computer

 

You do not need the cell phone to install the software.

Do make sure the printer is turned on so it can be connected to the network.

The section to connect the printer is at minute 3:40 in the video.

 

I will correct my previous post.

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

 

Dragon-Fur

View solution in original post

3 REPLIES 3
HP Recommended

@TJ5SNR 

 

Correction / Update Content - Add links

 

Welcome to the HP User Community.

 

HP+ is a product service choice and is not mandatory.

Links to the website and additional information are included later in this message.

 

Setup and Use:

This little printer lacks a printer display panel - your parents will have to decipher that the printer is telling them using the blinking lights and signals generated by the few buttons on the printer.  While it is certainly possible to communicate with the device, the methods used might not be as familiar for those not used to a printer of this type.

 

It is not required that your parents have a cell phone to use the printer. 

 

Add links

Read here:

Set up an HP+ inkjet printer with the HP Smart app 

 

Cell phone not required.

Download and install the HP Smart application.

For Windows, the app is available from the  Microsoft Store

 

 

Video Help – HP+

From HP Support- Install your HP+ Printer

Set up HP+ Printer on a Wireless Network Using HP Smart for Windows 10 | HP Printers | @HPSupport

 

======================================================================

Original Content

 

Much of what the printer can do is available using a supported Windows (or MacOS) computer.

 

For example,

Connect the printer to the network,

Install the full driver printer software

Install the HP Smart for Windows application from the Microsoft Store

Use a browser and the Embedded Web Server (EWS) to adjust / check the paper size & type (Tray and Paper Management)

 

 

<Content removed by author>

 

============================================================================

 

References / Resources

 

Technology Tips Video Gallery  From our HP Expert greenturtle

"Technology Tips" DeskJet 2700

 

For example,

HP Gallery

 HP DeskJet 2700, DeskJet Plus 4100 Printers - Blinking Lights

 

User Guide

Chapter 3 - Connect your printer - Starting on Page 19

 

HP DeskJet 2752 | 2755 | 2720 AiO printer : Restore wireless to default or Reset to setup mode

 

HP DeskJet 2720 | 2752 | 2755 series printer : How to print a 2 sided document

 

Install the Full Feature Software / full driver printer software

HP DeskJet 2700 series printer : Download Offline Copy of Software and Install on Win 10 computer

 

 

 HP+ Printers – HP Store / Information

 HP+ Printers

 

HP+ > Benefits, Requirements, Your Responsibilities

HP+ Printing – Website / Information / FAQ

Excerpted – Section Disclaimers

Dual-band Wi-Fi™: Wireless operations are compatible with 2.4 GHz and 5.0 GHz operations only. Learn more at HP Printers - Mobile Printing Solutions Compatible with HP Printers . Wi-Fi is a registered mark of Wi-Fi Alliance®. Supports both 5.0 GHz and 2.4 GHz using up to 112 non-overlapping channels v. only 3 non-overlapping channels for 2.4 GHz only. Supports 5.0 GHz band (up to 150 mbps) v. 2.4 GHz band (up to 72.2 mbps). Internet access must be purchased separately.

 

HP+ Benefits include

About HP Smart Advance for HP+ printers

 

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

Open

HP DeskJet 2710e All-in-One Printer 

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

HP Recommended

Thanks for your reply.

 

The printer in question (2710e) does have a screen so I'm not sure that we are talking about the same printer?

 

My key question anyhow was whether they need a mobile phone for set-up - you say you don't believe that is necessary but that is still a step short of me being able to be certain so I guess I'll have to try to call HP unless someone else on the forum can help?

 

Thanks again  

HP Recommended

@TJ5SNR 

 

Apologies - I missed one of the links

Set up an HP+ inkjet printer with the HP Smart app 

I re-read the document.

You do not need a cell phone - you do need to download and install the HP Smart application.

For Windows, the application is available in the Microsoft Store

 

Yes,  Contact the HP Store before purchase and ask for an assist.

Example

 

 

Under “I’m looking to buy…” > Select Home Products

Under  “I would like to…” > Select Contact a product specialist before I buy

 

======================================================================

 

Printer Software - Full Driver printer software

 

The full driver provides support and access to the printing features and support for printing from Office Software and other programs.

 

OK - I re-watched for video.

HP DeskJet 2700 series printer : Download Offline Copy of Software and Install on Win 10 computer

 

You do not need the cell phone to install the software.

Do make sure the printer is turned on so it can be connected to the network.

The section to connect the printer is at minute 3:40 in the video.

 

I will correct my previous post.

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.