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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Re: DON'T HAVE SETUP CARTDIGES

Create an account on the HP Community to personalize your profile and ask a question
02-03-2025 08:45 AM
Hi @QUAYLE
Welcome to HP Support Community!
To bypass the message on the printer the only option left is to perform an OOBE reset and re-initialize the printer.
The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.
Please help us with the Printer serial number or the product number on a private message for further assistance.
Here is the link to find the product number:- Click here
https://support.hp.com/in-en/document/ish_2039298-1862169-16
In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.
Note: Do not share any of your personal information such as serial, phone number, email ID, etc.
I hope this helps.
Take care and have a good day.
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
Rachel571
HP Support
Sneha_01- HP support
02-05-2025 07:45 AM
Hi @QUAYLE,
We have not received any serial or product numbers. Could you please share it one more time in a private message?
Please help us with the laptop serial number or the product number on a private message for further assistance.
Here is the link to find the product number:- Click here
https://support.hp.com/in-en/document/ish_2039298-1862169-16
Note: Do not share any of your personal information such as serial, phone number, email ID, etc.
In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.
Sneha_01
HP Support
Sneha_01- HP support
02-06-2025 02:26 PM
Hi @QUAYLE
I'm sending out a private message to assist you with the next course of action. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.
Hope this helps! Keep me posted for further assistance.
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
Sneha_01
HP Support
Sneha_01- HP support