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HP Recommended
OfficeJet 5258
Microsoft Windows 10 (64-bit)

How do I set the date and time?

5 REPLIES 5
HP Recommended

@BradKlafehn

 

Welcome to the HP support community.

 

Could you elaborate more? 

Are you trying to set up the printer?

 

Reply with the requested information for more assistance.

Cheers.

Sandytechy20
I am an HP Employee

HP Recommended

I have set up the printer.  I'm just trying to change the date and time to make them correct.

HP Recommended

@BradKlafehn

 

Try the steps recommended below.

 

Print a network configuration page:-

  1. Make sure there is U.S. letter or A4 size, unused, plain paper in the input tray.

  2. On the printer control panel, touch the Setup icon .

  3. Touch Tools.

  4. Swipe down the display, and then touch Network Configuration Page.

Write down the IP address of the printer
Type the IP of the printer into the address bar of your preferred browser (IE, Chrome, Firefox, etc)
Press Enter to access the EWS (embedded web server) for the printer
Select the Settings tab at the top
Click the checkbox at the bottom for "Use the same time zone set on this computer" and click Apply

 

HP Embedded Web Server, selected "settings", next "preferences", next "date & time", next checked the box " Sync with this computer's date and time settings".

 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

HP Recommended

I'm giving up.  When I go to swipe down on the settings screen, as I have numerous times now, I inadvertently select one of the options - so the cartridges start cleaning, or the printer starts cleaning the smudges - of which there are none. 

 

You guys have over-thought this time and date problem to the extreme.  We are bringing our old printer back - this HP is too much of a hassle.

HP Recommended

@BradKlafehn

 

This might require one on one interaction to fix the issue.

I request you to talk to HP support.

They might have multiple options to help you with this.

  1. Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true
  2. Select the country.
  3. Enter the serial of your device.
  4. Select the country from the drop-down.
  5. Click on "Show Options".
  6. Fill the web-form. A case number and phone number will now populate for you.

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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