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HP Recommended
HP Smart Tank Plus 559 Wireless All-in-One
Microsoft Windows 11

The default paper size on the HP Smart Tank Plus 559 is letter size. A4 is the normal paper size in Ireland. It is so infuriating hitting "print" only to realise after the first page prints and one gets a paper size error. How do I make the default paper size A4? I can't seem to find anything in the setup and I have to check the paper size and manually change to A4 every time I print. It's really annoying.

1 REPLY 1
HP Recommended

@ManilaDave 

 

Welcome to the HP English Community --

 

Some of the places to check / recheck and adjust...

 

=======================================

Check / Set

 

User Guide

Page 14

 

and

 

EWS > HP Document / How-to (Original Format)

Use the HP printer Embedded Web Server (EWS)

NOTE:  Find printer IP address

Section Open the EWS over a local network orientation

 

Open your Browser > Type / enter the Printer IP address into URL / Address bar

 

 

EWS – Tray and Paper Management

 

Original EWS

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Tab Settings > Preferences > Tray and Paper (Management)

Select / Adjust settings for Paper Size / Type

Model and EWS version Dependent:  Advanced section

Click Apply to save changes

 

EWS_9025_Preferences_Tray_and_Paper_Management_All_11EWS_9025_Preferences_Tray_and_Paper_Management_All_11

 

Next,

=======================================

 Word – Document Scale

 

Trouble with labels and possibly with other documents that include mixed content types:

Document Scale

 

There is a setting in Word that will "scale" a document for Letter / A4 paper.

 

If you are having alignment issues with your document (for example, labels, bottom of page chopped), UNCHECK this setting.

 

When printing directly from within Word

Setup:

Word > FileOptions > Advanced

In Section Print (about 2/3 of the way down)

Check or UNCHECK "Scale content for A4 or 8.5 x 11" paper sizes

Click OK to save changes

 

=======================================

Next,

Verify / Adjust Settings in Printing Preferences

 

Windows 10

Windows key > Search for and open Control Panel

Control Panel > icon view > Devices and Printers

Right-Click on your printer > Printing Preferences

 

Windows 11

Settings > Bluetooth & devices > Printers & scanners

Check the list of devices – Select / Open Printer

Select Printing Preferences

 

Adjust / Create Printing Preferences / Shortcuts

 

9025_Printing_Preferences_Everyday_109025_Printing_Preferences_Everyday_10

 

Next,

=======================================

Printing Preferences / Printing Defaults for all jobs

 

Windows 11 >

Settings > Bluetooth & devices > Printers and scanners

Select Printer > Printer Properties

 

Windows 10 >

Settings > Devices > Printers and scanners

Select Printer > Manage > Printer Properties

 

Next,

Tab Advanced > Printing Defaults > Select Shortcut > OK

 

Printer_Properties_Keep_Printed_DocumentsPrinter_Properties_Keep_Printed_Documents

 

 

========================================

Next,

 

Tab Advanced

UNCHECK HP Real Life Technologies

Click OK to save change

 

OR possibly in this alternate location

Tab Layout > Click Advanced > Switch OFF HP Real Life Technologies

Click OK to save change

 

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP Smart Tank Plus 559 Wireless All-in-One  

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.