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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Default Paper Size

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06-24-2024 09:54 AM
The default paper size on the HP Smart Tank Plus 559 is letter size. A4 is the normal paper size in Ireland. It is so infuriating hitting "print" only to realise after the first page prints and one gets a paper size error. How do I make the default paper size A4? I can't seem to find anything in the setup and I have to check the paper size and manually change to A4 every time I print. It's really annoying.
06-24-2024 10:29 AM
Welcome to the HP English Community --
Some of the places to check / recheck and adjust...
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Check / Set
Page 14
and
EWS > HP Document / How-to (Original Format)
Use the HP printer Embedded Web Server (EWS)
NOTE: Find printer IP address
Section Open the EWS over a local network orientation
Open your Browser > Type / enter the Printer IP address into URL / Address bar
EWS – Tray and Paper Management
Original EWS
Open your Browser > Type / enter the Printer IP address into URL / Address bar
Tab Settings > Preferences > Tray and Paper (Management)
Select / Adjust settings for Paper Size / Type
Model and EWS version Dependent: Advanced section
Click Apply to save changes
EWS_9025_Preferences_Tray_and_Paper_Management_All_11
Next,
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Word – Document Scale
Trouble with labels and possibly with other documents that include mixed content types:
Document Scale
There is a setting in Word that will "scale" a document for Letter / A4 paper.
If you are having alignment issues with your document (for example, labels, bottom of page chopped), UNCHECK this setting.
When printing directly from within Word
Setup:
Word > File > Options > Advanced
In Section Print (about 2/3 of the way down)
Check or UNCHECK "Scale content for A4 or 8.5 x 11" paper sizes
Click OK to save changes
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Next,
Verify / Adjust Settings in Printing Preferences
Windows 10
Windows key > Search for and open Control Panel
Control Panel > icon view > Devices and Printers
Right-Click on your printer > Printing Preferences
Windows 11
Settings > Bluetooth & devices > Printers & scanners
Check the list of devices – Select / Open Printer
Select Printing Preferences
Adjust / Create Printing Preferences / Shortcuts
9025_Printing_Preferences_Everyday_10
Next,
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Printing Preferences / Printing Defaults for all jobs
Windows 11 >
Settings > Bluetooth & devices > Printers and scanners
Select Printer > Printer Properties
Windows 10 >
Settings > Devices > Printers and scanners
Select Printer > Manage > Printer Properties
Next,
Tab Advanced > Printing Defaults > Select Shortcut > OK
Printer_Properties_Keep_Printed_Documents
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Next,
Tab Advanced
UNCHECK HP Real Life Technologies
Click OK to save change
OR possibly in this alternate location
Tab Layout > Click Advanced > Switch OFF HP Real Life Technologies
Click OK to save change
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References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
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OR
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OR
HP Smart Tank Plus 559 Wireless All-in-One
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