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‎09-18-2020 02:35 AM

HP Recommended
Product: HP DeskJet Plus 4130
Operating System: Microsoft Windows 10 (64-bit)

Hi. I do please hope someone can help! I have bought a HP DeskJet Plus 4130 and it has been nothing but trouble! I've never managed to find the app with instructions. I've installed it via the Windows 10 method. Sometimes it works: sometimes it doesn't. Mostly printing. have run the latest HP troubleshooter and, by its speed, it doesn't find anything wrong. Then the printer works - for one page! Repeat process plus uninstalling and starting again all with the same result! I hope someone might suggest something please - other than throwing the thing out the window.

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1 person had the same question
1 REPLY 1

‎09-18-2020 05:18 AM

HP Recommended

Hi,

Thanks for using the HP Support Community.

Can you download and install the FULL featured printer software from HP for your operating system:

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-deskjet-plus-4100-all-in-one-series/29...

 

Once you have downloaded and installed the FULL feature software, you will be able to print and scan.

 

This resource will be useful:

https://www.youtube.com/watch?v=x7Xj3EL0CIQ

 

The following resource has good examples of using the printer:

https://www.youtube.com/playlist?list=PLUV0sXfF6zPg2uqMt6xzQowix3LmJEgBG

 

Hope that helps.

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"



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