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Locked

‎07-24-2022 12:50 PM - last edited on ‎07-24-2022 01:51 PM by Retired

HP Recommended
Product: HP DeskJet Plus 4152 All-in-One Printer
Operating System: Chrome OS

The printer has done this since I first used it. Once it goes into sleep mode it won't wake back up. You have to unplug it and plug it back in. I have multiple cases open with Hp about this, but they have never, and now refuse to help me solve this. Is there any way that I can turn off sleep mode?

Category:
2 people had the same question
1 REPLY 1

‎07-29-2022 10:32 AM

HP Recommended

@ItsCots

 

Welcome to the HP support community.

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community. 

Sandytechy20
I am an HP Employee

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