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‎10-05-2021 08:07 PM

HP Recommended
Product: Deskjet 1112
Operating System: macOS 11.0 Big Sur

The printer was working with my old Macbook Air.

I bought 2021 MacbookPro and I was only able to install HP Deskjet 1112 via macOS basic driver. The connection is via USB. I can see the printer on my printer screen - Generic PCL Laser Printer - Idle. When I try to print a document, it does not give any error, message, or warning. Just nothing and does print a thing. Installed HP Smart, it could not find the printer. I deleted re-introduced printer to macOS (basic printer). No luck. I tried every possible solution online, do not recommend me hp support.

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1 person had the same question
1 REPLY 1

‎10-05-2021 10:00 PM

HP Recommended

Hi,

Please follow below version of HP Easy Start, as soon as it launches open the top HP Easy Start menu and select Uninstall HP Software.

Follow the steps on screen and then click on Set Up New Device and follow the steps to reinstall the printer:

https://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Applications/HP_Easy_Start.app.zip

 

As soon as HP Easy start prompts to install HP Smart, close HP Easy Start and press the Skip to Software Download button, then follow the steps on screen to complete the installation and check for any difference.

 

Shlomi



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