cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
inka_sunka
New member
1 0 0 0
Message 1 of 2
129
Flag Post

Deskjet 1112 does not print without error message

HP Recommended
Deskjet 1112
macOS 11.0 Big Sur

The printer was working with my old Macbook Air.

I bought 2021 MacbookPro and I was only able to install HP Deskjet 1112 via macOS basic driver. The connection is via USB. I can see the printer on my printer screen - Generic PCL Laser Printer - Idle. When I try to print a document, it does not give any error, message, or warning. Just nothing and does print a thing. Installed HP Smart, it could not find the printer. I deleted re-introduced printer to macOS (basic printer). No luck. I tried every possible solution online, do not recommend me hp support.

1 REPLY 1
ShlomiL
Level 17
Level 17
32,621 32,195 5,531 13,025
Message 2 of 2
Flag Post
HP Recommended

Hi,

Please follow below version of HP Easy Start, as soon as it launches open the top HP Easy Start menu and select Uninstall HP Software.

Follow the steps on screen and then click on Set Up New Device and follow the steps to reinstall the printer:

https://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Applications/HP_Easy_Start.app.zip

 

As soon as HP Easy start prompts to install HP Smart, close HP Easy Start and press the Skip to Software Download button, then follow the steps on screen to complete the installation and check for any difference.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation