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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Setup, Software & Drivers
- Deskjet 2545 factory reset

Create an account on the HP Community to personalize your profile and ask a question
11-10-2017 08:12 AM
Hello, @gusbrizuela - Hope you are well 🙂
Thanks for stopping by the HP Support Forums! I'd like to help!
First off, there is no physical button to reset this printer model. Hence if you need to restore the printer you need to press and hold the Wireless button ( ) and the Cancel button (X) from the printer control panel together for three seconds. Once done, reconnect the printer to the network and check.
Also, did you try using a different browser to access the printer EWS? If not, try using a different browser and check.
If the issue persists, then as a workaround, try accessing the printer EWS using the Wi-Fi direct IP address. Wi-Fi Direct provides a direct wireless connection to your HP printer that allows you to print without joining a local network or connecting to the Internet.
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Press the Information button
to print a report that includes the Wi-Fi Direct name and password.
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If the printer does not have an Information button, press and hold the Resume button
for 2 seconds to print a report that includes the Wi-Fi Direct name and password.
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Ideally, the HP Wi-Fi Direct IP address would be 192.168.223.1. Try to access the printer EWS using the same.
Let me know how that goes!
Cheers 🙂
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DVortex
I am not an HP Employee